GENERAL Please take time to read these terms and conditions governing the www.thegranddragonladakh.com website. By accessing this website, you agree to accept, without limitation or criterion, all of these terms and conditions of use. If you do not agree to these terms, please do not use the site. You may only use this website to make genuine and valid reservations or purchases. You may not use this website to make any fraudulent, false, and exploratory reservation. You will be financially liable for all uses of this website. You will be responsible to keep your passwords, login, and account information confidential. COPYRIGHT The information, text, graphics, images, links, and all other information and software published or otherwise contained in the Site are either owned exclusively by The Grand Dragon Ladakh or licensed by The Grand Dragon Ladakh and except as specifically provided in these conditions may not be copied, distributed, displayed, reproduced or transmitted, in any form or by any means whether electronic, mechanical, photocopying, recording, or otherwise, without the prior written approval of The Grand Dragon Ladakh. Without such approval from The Grand Dragon Ladakh, you may not, without limitation create derivative works from any part of the Site or commercialize any information, products, or services obtained from any part of the Site. Information procured from a third party may be the subject of copyright owned by that third party. TRADEMARK NOTICE The trademarks used in this site are registered or unregistered trademarks of The Grand Dragon Ladakh and are protected from copying and simulation under both national and international laws. These trademarks are not to be reproduced, copied, or otherwise be used without our prior definitive written consent. MODIFICATIONS AND ALTERATIONS The Grand Dragon Ladakh reserves the right, without notice to modify, amend or delete any information regarding offers, products, and services from time to time, without any obligation to inform past, current or prospective visitors to this site. The terms and conditions set out below apply to your use of this website and related websites, including the use of the information services offered on the Site. In accessing and using the Site, you agree to be bound by these conditions so please read this section carefully before proceeding. If you do not accept these conditions, you must refrain from using the Site. These conditions must be read in conjunction with any other applicable terms and conditions governing the use of the Site. RESERVATIONS, AMENDMENT,S AND CANCELLATION All reservations are subject to availability. Reservations made on this site are considered conditional until a confirmation number is given to the guest to substantiate the reservations by email or fax. The hotel may, from time to time, communicate with the guests, to re-confirm the reservations, and prevent any simulated bookings. Should the guests wish to amend any reservations, modifications may be made on the website at the earliest convenience. The Hotel will not be liable should it fail to provide its products and services due to unavailability. In the event that the hotel, for reasons beyond its control, need to reject or change a confirmed reservation it will use all reasonable attempt to facilitate the circumstances however if no alternative is provided to the Client, the hotel will return any deposit made and considered it canceled. This is the limit of the hotel's liability. The hotel reserves the right to impose a cancellation fee per room per night in the event of a late cancellation notice or a no-show at the hotel. The Grand Dragon Ladakh does not guarantee acknowledgment of reservations or transactions made on this site arising from unforeseen circumstances, omissions, or errors that may sometimes occur. Charges and Payment Terms The Grand Dragon Ladakh reserves the right to charge a deposit, where applicable, on confirmation of a reservation. If the payment is not complied with, we hold the right to cancel the booking without liability and retain the deposit. Where a deposit is required, payment can be settled by a major credit card, or in the event where no credit card is available, settlement in cash is necessary to facilitate the booking procedures. INTERNET RATES The Grand Dragon Ladakh reserves the right to change, modify and adjust the rates with or without prior notice. The rates are governed and subjected by terms and conditions stipulated by individual hotels. SPECIAL OFFERS AND PROMOTIONS Offers and Promotions are subject to specific terms, conditions, and restrictions listed on the site. We reserve the right to modify or alter any program, offer, or promotion at any time. Limitation of Liability and Disclaimer The Grand Dragon Ladakh does not warrant that errors or omissions may sometimes occur. The Grand Dragon Ladakh does not warrant the accuracy, timeliness, currency, and completeness of the contents, including without limitation, any information relating to rates and room availability. The Grand Dragon Ladakh disclaims any warranty of any kind, whether express or implied, as to any matter whatsoever relating to this website and other worldwide web links including without limitation, as to the merchantability or fitness for any particular purpose. The Grand Dragon Ladakh will not be responsible for any damages including without limitation, damages for loss of profits arising in contract or from your use or inability to use this site. The Grand Dragon Ladakh does not guarantee that this site is free from infection by viruses and shall not be liable for any damages or loss. In no event shall The Grand Dragon Ladakh nor its subsidiaries, agents, divisions, affiliates, representatives, or licensors be liable to any indirect, incidental or consequential damages whatsoever (including, without limitation, damages for loss of profits or loss of information) arising from use or inability to use the contents, even if The Grand Dragon Ladakh has been informed of the possibility of such damages. The Site may contain links to other World Wide Web sites, either directly or indirectly and, where possible, we will make clear where such links are being made. Those sites are provided by independent third parties and The Grand Dragon Ladakh is not responsible for their availability or content.

Privacy Policy for use www.thegranddragonladakh.com The Grand Dragon Ladakh seriously regards the issue of protecting your privacy online. In order to better acquaint yourself with our information gathering and dissemination practices for our site, please ensure you read the following so that you will understand our practices regarding this matter and how they may relate to you. INTERNET RATES The Grand Dragon Ladakh reserves the right to change, modify and adjust the rates with or without prior notice. The rates are governed and subjected by terms and conditions stipulated by individual hotels. The Grand Dragon Ladakh respects your right to privacy. Any personal information that you share with us, like your name, date of birth, address, marital status, telephone number, credit card particulars, and the like, shall be entitled to privacy and kept confidential. The Grand Dragon Ladakh assures you that your personal information shall not be used/disclosed by it, save for the purpose of executing intended business with you, or if required to be disclosed under the due process of law. Personal and contact information are also used to contact the visitor when necessary and when there is an interesting subject that may relate to the customer’s interest based on their demographic information. However, users may opt-out to receive future mailings by replying directly from the mailing campaign. While The Grand Dragon Ladakh assures you that it will do its best to ensure the privacy and security of your personal information, it shall not be responsible in any manner whatsoever for any violation or misuse of your personal information by unauthorized persons consequent to misuse of the internet environment. The Grand Dragon Ladakh reserves its right to revise this privacy policy from time to time at its discretion with a view to making the policy more user-friendly. In the design of our website, we have taken care to draw your attention to this privacy policy so that you are aware of the terms under which you may decide to share your personal information with us. Accordingly, should you choose to do so; The Grand Dragon Ladakh will assume that you have no objections to the terms of this privacy policy. When you make a reservation on www.thegranddragonladakh.com you will be asked to enter personal information in order to secure your reservation. This information is submitted to our booking partner and our Web Hosting provider. The Grand Dragon Ladakh and these service providers will not sell or distribute any personal information about you or any other individual traveler. On www.thegranddragonladakh.com, we strive to ensure that the most secure encryption technology is used, to allow you to book your travel reservations without the worry of someone misusing any information. The www.thegranddragonladakh.com site does contain external links that will take you away from the site to our travel partners. We are not responsible for the privacy practices or the content of these sites. If you have required any clarifications about this privacy policy, kindly contact us at: hotel@thegranddragonladakh.com The Grand Dragon Ladakh Old Road – Sheynam, Leh 194101 Ladakh, India Tel: +91 1982 257786 Fax: +91 1982 255266